How it works

How does Sol-vo work?

A simple, safe process for homeowner and contractor alike. Four steps to payment certainty.

1

Set up the project

Homeowner

Your contractor invites you. You review the milestones and amounts and give your approval.

Contractor

Set up the project with milestones and amounts, and invite your homeowner.

2

Deposit the funds

Homeowner

Deposit the milestone amount into the government-held account. Sol-vo confirms as soon as it arrives.

Contractor

Your dashboard shows that the funds have been deposited. Now you know for sure you can start.

3

Do the work and submit

Homeowner

You get a notification as soon as the contractor completes a milestone.

Contractor

Complete the milestone and submit it with a photo or document as proof.

Approve or reject

Homeowner

Review the work and approve within 10 working days, or reject it with a reason.

Contractor

If the homeowner approves, payment follows immediately. If they reject, you look for a solution together.

Frequently asked questions

Who holds the money?
The money sits in a third-party account with the Deposit and Consignment Office (DCK/CDC), the Belgian federal government's fund. Sol-vo is not a bank and does not hold your money itself — it is held separately by the government.
What if the homeowner does not respond?
If the homeowner does not respond within 10 working days of submission, the milestone is automatically confirmed and released to the contractor — as agreed in advance in the contract between the parties. That way the contractor is not left waiting indefinitely.
What if I do not agree?
In a dispute Sol-vo freezes the money involved and handles the administration — but Sol-vo is not a judge and does not rule on who is right. The solution comes from the two of you, or through an external body such as the Belgian Construction Conciliation Commission or the courts. The homeowner can also still approve the milestone later.
Is Sol-vo a bank?
No. Sol-vo is neither a bank nor a payment service provider. The money sits in a third-party account with the government; we only arrange the process around it.
Can milestones still be changed?
As long as no money has been deposited for a milestone, you can adjust it. After that the agreements are fixed for both parties.

Ready to start?

Sign up for free and get payment certainty on your next building project.